Standing in a queue at the Nationwide Building Society this week, I picked up this little leaflet. (Note to Nationwide: 9.30am, 7 people in the line and only one teller and a trainee serving. Please address this before my next visit. Ta.) Anyway, because I had nothing better to do, I started reading about Nationwide’s latest TV ad campaign which...

On this blog, the other week, I was going on about old school communication, having received a handwritten letter (sort of) from my MP and a postcard from Jerry Marshall, who I’d met networking. So, I had a few of my own postcards printed up and I’ve been sending them to people I’ve met out and about at networking events and conferences. I’ve even...

Back in February I 'fessed up to being an email junkie. I was a ‘reader, filer, reader, filer’. And sometimes I was a 'leave it in my inbox for weeks and weeks in the hope I'll get round to it at some point'.  But as of today, the inbox is EMPTY. Yay. And, no, I haven’t just shoved all my emails into folders....

This article was written for Social Media Lens, a collection of articles and anecdotes written by brands, businesses and influencers, and produced by digital agency immediate future. Social Media Lens was launched at the Marketing Week Live Show this week. Download your free copy here.   We all know about the benefits of using social media. Take Twitter for instance. Get it right and you...